When should I place my order?

Although some customers place their orders as much as 6 months in advance, most customers place their orders at around 4-6 weeks. If you’ve just found us and your event is 1 or 2 weeks (don’t panic),  just call us and we’re sure we can fit you in!  We suggest you order one favor for each invited guest. No worries about ordering too many, we give you a final count date 3 weeks before your event so you can adjust to your final RSVP count.

How and when will I be billed?

After you submit your order you will receive a PayPal invoice/email for 50% of your order minus the shipping and handling. We will then send you an invoice for the balance plus the S&H on the Saturday before we ship your order. You do not need to have a PayPal account to pay your invoice. They will accept any credit card for payment without an account.

Do you ship nationwide?

Yes, we ship everywhere in the US and Canada.

When will my order be shipped?

Your order will be shipped approx. 1 week before your event to arrive 2-3 days before your date unless otherwise requested. DIY orders will be shipped approx. 2-3 weeks before your event.

Do I have to worry about melting chocolate?

No problem, we ship your order in a double insulated box. In the summer we place ice gel packs inside. Upon arrival you remove the gel packs and store the favors at normal room temperature – no need to refrigerate.

Can I ship to my wedding planner or different venue?

We will ship your order to whatever address you like – your home, your wedding planner, or your reception venue.

What charities can I choose?

We support all medical, humanitarian and animal charities. We do not support those causes that promote personal agendas or those of a political nature.

Can I chose two different charities or two different ribbon colors?

To make donations more effective we ask that you chose one charity If you would like to donate to more than one charity please chose the Option 2 version and include the additional charity information in our special instructions box.  You may also chose two ribbon colors for favors orders over 100 pcs.

When do you make the donation to my charity?

We make the donation within 30 days of your event date. We will forward you verification that the donation has been made when we obtain confirmation from the charity.

Can I use these favors for baby or bridal showers?

Yes, Truffles for a Cause is perfect for any event to raise awareness or to make a donation.